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refunds and exchange

Please choose carefully as ‘change of mind’ refunds are not permitted on all products. 

No refund on vaccines, drenches, petfood, produce and special orders, including spare parts. Pasture/crop seed cannot be refunded or exchanged. 

Goods must be returned within 30 days from date or purchase for general merchandise. The goods must be in the original packaging and in a sealable condition. 

Sale items have a 7-day turnaround only. 

Final sale items (marked with red dot) cannot be returned. 

Proof of purchase is required.